resound hearing aid app troubleshooting

Put the hearing. Ensure your ReSound Smart 3D app is updated.

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Dont leave your hearing aids in or near direct heat or sunlight.

. Turn on Demo Mode and then turn it off. If this doesnt help delete the app and then re-download it. If youre having problems pairing check the Bluetooth area of your phone and delete any pairing of the ReSound hearing aids.

Go to connected hearing aid s and press Forget 4. Find out how to pair your ReSound hearing aid to our different ReSound apps. This same problem occurred 6-8 mo.

They were the first to create made for iPhone hearing aids. New to hearing aids. Turn Demo Mode on then turn it off.

Now open the app and follow the flow to Get started. Open the Resound App and click on the More tab. The USB mini plug-in connection was not as durable as possible.

Resound has had problems in the past with their charger box for their rechargeable RIC aids. Go to the ReSound app and tap More. Take rechargeable ones out of the charger and put them back.

Turn Demo mode off. The ReSound app will search for the hearing aids. Dont use the hearing aids until completely dry.

Then if needed restart your phone. We love the app that gives the user control of their Resound hearing aids allowing them to make adjustments to improve their. Refresh your Bluetooth by turning it on and then off.

Keep them away from rain and replace low batteries. 6 rows Leave wet hearing aids to dry with the battery out and the battery door open. With proper daily maintenance your hearing aid can last for many years.

Support for ReSound apps. Restart your cell phone. Put the hearing aid and battery in a sealed container together with a drying agent dessicator overnight.

Go to the Resound App and click on MORE. Keep them away from rain and replace low batteries. Also this forum and many other web pages have reported hearing aid problems with 13xx independent of the i-phone model.

Troubleshooting for the ReSound app First try closing the app and reopening it. Finding a good hearing care professional. In this video the Hearing and Tinnitus Center of Dallas Fort-Worth walks through the steps to troubleshoot charging issues for ReSound brand hearing aids and.

We help you through the adjustment period as quickly and easily as possible. Close all other Apps that are running and try ReSound again. Turn on Demo Mode Then turn it off.

We help you through the adjustment period as quickly and easily as possible. Learn how to pair your Smart hearing aids with your smartphone and personalize your hearing experience. Tap on the i icon next to the name of the hearing aid.

Close and reopen the ReSound App. Apps Find out how to use and pair your ReSound app. Tap when they are shown in the display and then tap Pair twice for two hearing aids and your devices will be paired.

If all of those things have still not solved the problem there are two main ways to fix it. With proper daily maintenance your hearing aid can last for many years. Put the hearing aid and battery in a sealed container together with a drying agent dessicator overnight.

Reconnect your hearing aids to the ReSound app. Dont leave your hearing aids in or near direct heat or sunlight. Restart the hearing aids.

Now restart your hearing aids. Go to settings - Accessibility - Hearing aids. Dont use the hearing aids until completely dry.

Open and close the battery doors on your hearing aids. Delete your ReSound Smart App Reinstall the ReSound Smart App Go to the ReSound app and tap More. Make sure you have Smart or Smart 3D.

Should the trouble continue the next step is reconnecting your hearing aids to the app. VISIT OUR APPS SUPPORT PAGE. To restore the connection you need to follow these steps.

Turn Demo mode on. Even though my iphone is technically not supported I have not had any problems except for connection to hearing aids. Leave wet hearing aids to dry with the battery out and the battery door open.

Troubleshooting Issues with the ReSound Smart 3D App If experiencing problems with the application do one of the following. Open the ReSound Smart 3D ReSound Smart app 2. Go to the iPhone home screen and tap on the Settings icon.

Find support for your ReSound hearing aid including how to take best care of it and how to pair it with your smartphone or with one of our wireless accessories. Again open My ReSound and locate My Requests and New Settings You will see an option to Restore to Previous Settings at the bottom of the screen. Ago and it took Apple 6 mo.

ReSound Smart 3D app. Wireless Accessories Find answers on your questions related to ReSound wireless. Restart your cell phone weekly.

The pairing has now been deleted from your phone your hearing aids will no longer receive calls from this phoneTo re-pair your hearing aids to an iPhone mobile device. Go to Settings - General - Accessibility - Hearing Devices and your mobile device will search for hearing aids. Update any software your phone recommends.

By selecting this option and following the subsequent instructions you can reinstall the old settings on your device. Wait for Found Hearing Aids to appear. Tap Forget this Device.

ReSound hearing aids enable you to stream from virtually any audio source. Method 1 Go to the ReSound app and click on the tab titled MORE. Some users experience issues with their hearing aids disconnecting after phone is rebooted while running iOS 154.

Stop other running applications. ReSound Assist Connectivity Issues. Turn Bluetooth off and on through your phone and check that the ReSound App is set to allow Bluetooth.

Tap to toggle demo mode on and then off again Go to Settings Scroll down until you see ReSound under apps and tap it Make sure that Bluetooth is enabled For Android users. Leave wet hearing aids to dry with the battery out and the battery door open. Turn Demo Mode on and off on the ReSound App under the More tab.

Close the app and reopen it. Method 1 Click on the More tab in the ReSound app.

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